Legal Information
Transparency and trust are fundamental to our business. Review our legal documents and learn about our commitment to protecting your privacy and data.
Legal Documents
Privacy Policy
Updated: February 1, 2026
Learn how we collect, use, and protect your personal information and data.
- Data collection and usage
- Third-party integrations
- User rights and controls
- International data transfers
Terms of Service
Updated: February 1, 2026
Our terms and conditions for using GoodFeedback's platform and services.
- Service usage guidelines
- User responsibilities
- Subscription and billing
- Service availability
Cookie Policy
Updated: February 1, 2026
Information about how we use cookies and similar tracking technologies.
- Types of cookies used
- Cookie preferences
- Third-party cookies
- Opt-out instructions
Compliance Standards
GDPR Compliance
Full compliance with European General Data Protection Regulation
We provide comprehensive data protection for EU residents including right to access, rectification, erasure, and data portability.
CCPA Compliance
California Consumer Privacy Act compliance for California residents
California residents have the right to know what personal information is collected and to request deletion of their information.
SOC 2 Type II
Independently verified security and availability controls
Annual SOC 2 Type II audits ensure our security controls meet the highest industry standards.
ISO 27001
International standard for information security management
Our information security management system is certified to ISO 27001 standards.
Our Data Protection Principles
Transparency
We clearly explain how we collect, use, and share your data in plain language.
Minimal Collection
We only collect data that's necessary to provide and improve our services.
User Control
You have full control over your data with easy-to-use privacy controls.
Security First
Industry-leading security measures protect your data at rest and in transit.
No Selling
We never sell your personal data to third parties. Your privacy is not for sale.
Regular Audits
Independent security audits ensure our practices meet the highest standards.
Questions About Our Legal Policies?
Our legal team is available to answer any questions about our policies, compliance standards, or data protection practices.